Anyone Run Into These Fake Support Calls?

elliotalderson

elliotalderson

Member
Has anyone come across these call center scams going around lately? I’ve been hearing about fake “tech support” and “bank verification” calls where they try to get your OTP, remote access, or card details. Some of these scammers sound super legit too, which makes it even easier for people to fall for it.

Anyone here ever dealt with one of these calls? What did they say, and how did you spot it was a scam? I’m trying to understand how these setups work, so any stories or tips would help.
 
Yeah I got one pretending to be bank verification. They already knew my name which threw me off at first. What gave it away was the urgency and asking for an OTP on the call. Real banks never do that. Once I questioned it, they hung up immediately.
 
I had a fake tech support call saying my computer was sending out warnings. They tried to sound helpful and calm, not aggressive. The red flag was asking me to install remote software. I do not even own the device they were talking about.
 
My parents almost fell for one of these. The caller said there was suspicious activity and they needed to confirm card details right away. The pressure tactic was strong. Luckily they called me first before doing anything.
 
What I noticed is they often avoid letting you hang up and call back. They make excuses like systems being locked or accounts freezing if you disconnect. That is usually when I know it is fake.
 
I mess with them sometimes by asking very specific questions about my account. They usually dodge or give generic answers. Once you stop following their script, they fall apart fast.
 
I work in IT and still get these calls. The scary part is how polished they are now. Best rule I follow is never trust inbound calls asking for sensitive info. Hang up and contact the company through official channels instead.
 
I got one of these pretending to be from a courier service tied to my bank. They mixed two stories together which made it confusing on purpose. At first it sounded believable because they used common banking terms, but then they asked me to confirm a code that had just been sent to my phone. The moment I said I would call the bank directly, the tone changed and they got irritated.
 
I sat through one of these calls longer than I should have just to see how it worked. They started with small talk, then slowly introduced the problem. It was very scripted but polished. The giveaway was when they said I should not tell anyone about the call because it was sensitive. That is classic manipulation.
 
My neighbor lost money to one of these. The caller sounded professional and even transferred the call to a so called supervisor. Once remote access was given, it was over fast. These setups are organized, not random.
 
I barely say anything on those calls now. If they keep talking without verifying me properly, I hang up. Legit companies usually ask you to authenticate in a secure way, not over the phone like that.
 
What helped me explain it to family was telling them one rule. No real company will ever ask for your password or OTP. If that question comes up, the call is done.
 
I had a long call with one of these scammers before realizing what was happening. They claimed to be from fraud prevention and said they had blocked a suspicious transaction. They knew partial details like the last digits of a card type, which made it feel real. What finally tipped me off was how they kept repeating the same reassurance phrases while pushing me toward sharing a code. It felt less like a conversation and more like they were following a checklist.
 
One thing I noticed is they often call at odd times when people are distracted or tired. The goal seems to be catching you off guard. If you slow the call down, the whole thing loses momentum and they struggle.
 
I listened to one of these calls on speaker with a friend who works in banking. He pointed out that the language was slightly off, like using terms real staff would not use internally. Most people would not catch that, which is why these scams work so well.
 
Big response here because this topic does not get enough attention. These fake support calls are structured almost like training programs. The caller builds trust first, then introduces fear, then offers themselves as the only solution. By the time they ask for sensitive info, the victim is already emotionally invested. Understanding that emotional flow helps you spot the scam earlier, not just at the OTP stage.
 

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